Return Policy

Return/Exchange Policy

We will accept returns/exchanges of unworn clothing items with original tags and packaging if initiated within 14 days of receiving all items in your order. If it is a split package order, the date you receive the final package will be the delivery date.

❤️Pre-Loved Louis Vuitton 

🛑SALE IS FINAL & AS IS 

🛑AUTHENTIC OR YOUR MONEY BACK GUARANTEE 

🛑“NO INFRINGEMENT INTENDED”

🛑CONDITION: 

When purchasing pre-owned goods, please refer to the photos of the items to check the item's condition, e.g, scratches and dirt, etc.

The condition of the actual item for sale is shown in the photos even when there is no detailed damage location description in text inside the listing.

All swimwear, intimates, lingerie, boots, shoe’s are final sale thank you for understanding. 

Return shipping is the customer's responsibility unless it was a shipping error on our part. Please reach us at info@rockymtoutlet.com to make a return or exchange request and provide the following information:

  • Order Number
  • First and Last name
  • Product names that you want to return/exchange (Name-Color-Size) and the product you want to exchange to if applicable. (i.e. Short Sleeve Dress-Navy-1XL, Sporty Bikini Set-Black-S)

After inspection for quality, a refund will be processed to your original form of payment. Please allow 7-14 business days from the day we receive the returned package to process. You should see the refund within 2-3 business days, but times may vary depending on each bank.